Nature Bee Clean wants you to love our product, so if this is not the case please contact us. Please note that return shipping fees will be at the expense of the customer. The product must be completely unused and unopened once received. As well we do not do refunds because after you placed your order you changed your mind. We only accept refunds if you believe the product will not work for you.
If you had free shipping we will deduct this from your total refund as this was an expense occurred to us.
If you decide to choose shipping with NO TRACKING we will not be able to offer any compensation in the form of new product or a refund if the product gets lost in the mail system. We always suggest using TRACKED shipping to ensure we can locate and follow the journey of your product.
We are not responsible for any reactions that might occur with our products. If the scent does not work for you please immediately dispose of the product.